GT Cable Comm

GT Billing Support

GT Billing is for authorized business users. For help with sign-in, job entry, offline sync, history or reports, email v.savonenko@gtcable.net.

Describe the issue and the steps that led to it. You may include the app version and iOS version. Do not send passwords, verification codes, session tokens, customer names or addresses, job records or photos.

For privacy, retention, correction or deletion questions, identify your account and describe the request. We may verify your identity before discussing or changing account-specific information.

To request deletion in the updated GT Billing app, open account settings. Choose full-account deletion or deletion for one service provider, review the displayed scope and impact, and confirm using your current password. Provider-specific deletion leaves data outside the selected provider unchanged. Keep the device containing your secure receipt to check progress. The receipt remains available during pending or blocked processing and for seven days after confirmed completion. Processing is scheduled every 15 minutes; this is a processing cadence, not a guarantee that deletion will finish within 15 minutes. A pending or blocked status is not completion, and a missing or unavailable receipt does not prove deletion succeeded. Contact v.savonenko@gtcable.net for help.

Read the GT Billing Privacy Policy (https://joingtcable.net/gt-billing/privacy).